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Testimonials

Excellent Service

My husband and I recently purchased a 2015 Dodge, Cummins 2500. Lance was friendly and laid back. We really appreciated his patience in sifting through a mountain of paperwork in order to get us financing. Also, Lon worked with us and replaced the windshield when a chip splintered and cracked after the purchase. We have always been repeat customers to vehicle salesmen that treat us fairly, Lance and Quality Cars definitely qualify. Thanks for your outstanding customer service, we'll be back! Merry Christmas, Celeste and Brad Gretz

The Perfect, Smooth, Painless Transaction

This was the second vehicle we've purchased from Quality Cars. We are indeed pleased with the results. This perfect, smooth painless transaction was delightful. My husband and I had totaled our car.And I knew that the Quality Cars crew were a great bunch of guys that are very helpful. I called them up every day for nearly two weeks for a certain car I needed. Mike went out of his way to make sure I could purchase the vehicle I wanted. Quality Cars dealership will continue to be my number one place to purchase a vehicle, should I ever need another one. I am also going to recommend Quality Cars to anyone who asks me where's the best place to purchase a great used car! Thank You! Mike, Lon, and Lance Sincerely Sally Roberts

BOB and PAT

Quality Cars is the BEST Used Car Dealership in Grants Pass! These guys are honest, and really want the buyers to be happy with their purchases. They go the extra mile to make sure that happens. Over the years, we have sold vehicles, traded, purchased new/used for our daughter, all in all had five transactions. Quality Cars' staff have ALWAYS been friendly, helpful, and done their best to see we'd be satisfied with our new vehicle. They value the cars and give the best deals possible. They know their jobs, and do them well! These are a GREAT bunch of guys!

Stands Behind Their Cars

We purchased a Suzuki XL7 from Mike at this dealership on June 22, 2015. My wife and I found the process to be completely seamless, with Mike doing everything he could to make our experience, not only a pleasant one, but one that did not take an excessive amount of time . Mike was able to secure us financing at a lower rate than we had expected, with a payment plan long enough to make the payments fit our financial needs.. All in all, a great experience! We did find a mechanical problem with our new vehicle within a couple of days, and were told to bring the vehicle back and they would repair it....no questions asked. From what I have been able to find out, the cost of this repair will be around 1500 dollars. We will definitely be back for our next car from this great dealer!

Thank you Quality Cars!

Thank you Lon & Michael for the amazing customer service! You guys found me a great car at a very affordable price! I appreciate everything you did to help me get a car! I'll continue to come to you for my car buying! Brandi

Quality cars is the BEST!

To anyone in search of a new car or truck. Quality cars is more like quality service. I bought my new used truck on an as is basis with the option of a warranty but decided that I didn't want it. I took the truck for a few days and realized there was a problem with the engine. Now realize I should have gotten the warranty, I was really upset. I called the awesome staff at quality cars. Mike answered the phone and listen to what I thought was wrong with the truck. He immediately called the owner Lon and asked him if he would still be willing to help me (mind you I had no warranty and they had no obligation to do anything further for the vehicle) not only did they fix the $2,000 problem they told me don't worry about it no cost to you. Then Mike told me something I'll never forget, we just want to treat others the way we would want to be treated. Now thats QUALITY! Bless all of the awesome staff that really went above and beyond Lon, Lance and Mike. Sincerely a satisfied customer Jamey Gregoire.

Excellent, Friendly, Honest Treatment

 

Hello Mike and Crew -

I'm almost 70 years old and during that time bought a lot of used cars.  Never in all my years did I receive the excellent, friendly, and honest treatment that I found at Quality Cars.

The F-150 has proved to be all that was promised and I'm sure will serve me and my needs for many years to come.  If I was ever going to buy another used car/truck, Quality Cars will be my first and probably last stop.

Thank You for a great experience

Don & Judy

 

Great Experience - Jason P.

I just moved down here from Portland a few months ago for a job. My current car didn't realy survive the move, so I had to bite the bullet and buy another one. I heard from co worker about Quality Cars and how they help her about a year ago find a car that she says has to this day given her no problems. Now, I really don't like buying cars; the pressure, hassle, and questionability-on-reliability are things I don't look forward to. Quality Cars made these concerns disappear! Mike McKellar, the Sales Manager, was attentive, informative, and did not hassle/pressure me one bit. I came in on a Friday afternoon, was approved for a loan within 15 minutes, and drove away with my new car that same evening! I love my car now even more than I did on day one. Thank you to Mike and the staff at Quality Cars for making it easy!

Wonderful Experience

I'm still beaming from my experience working with Quality Cars in Grants Pass. My work situation changed recently and now requires me to drive 25 each way for a new position. My current car would never survive a year of this kind of driving. I came in on a Saturday, drove the car on a test drive and completed my financing on Monday, it was so easy! I never felt pressured and I definitely felt confident that I was paying a really fair price for my new car. I love driving my new, safe and comfortable car to work... Thank you Quality Cars, I would definitely refer a friend!